Field Service Engineer

Bogotá DC
Permanente
Tiempo completo

Hace 2 meses

The Field Service Engineer will be responsible for installing and repairing medical printing devices such as Processors, Hardcopy Printers, Digitizers, Workstations, and Digital X-Ray Equipment. At the same time, train the users on the use of this equipment.

Install and run medical imaging diagnostic printing equipment.
Repair medical imaging diagnostic printing equipment, such as Drystars, EOS Fix, Mammography, CR, DR, and some others.
Train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs.
Give remote support to dealers for installations and repairs.
Moderate customers on possible problem solutions on the equipment use.
Administrative functions such as: phone call attendance, introducing data on the ServiceNow database.

Education:

Electronic and Communications Engineer or similar.

Experience:

At least one year in a similar position, customer service.

Specific skills:

Languages: English 80%
IT-Knowledge: MS Office (Intermediate-Advanced); Lotus Notes; preferably CRM´s.
Technical Skills: Analogue and Digital Devices Knowledge, Mechanics, Networking.
Soft Skills: Customer focus, good interpersonal relationships, service attitude.

Agfa

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