
Logistics Coordinator - Remote Colombia
- Barranquilla, Atlántico
- Permanente
- Tiempo completo
- Monitor shipments (FTL, LTL, and expedited) from pickup to delivery, ensuring timely execution and on-time arrivals.
- Maintain real-time updates in the TMS and internal trackers, accurately reflecting shipment milestones and status changes.
- Communicate with drivers, dispatchers, and carriers to confirm ETAs, resolve issues, and ensure smooth transportation flow.
- Provide shipment visibility and proactive updates to customers and account managers, keeping all stakeholders informed.
- Identify and escalate potential delays or service issues to prevent disruptions and maintain customer satisfaction.
- Verify proof of delivery (POD) and ensure all shipping documentation is complete, accurate, and properly recorded.
- Support after-hours or weekend operations when required to manage time-sensitive shipments.
- Collaborate with operations and customer service teams to uphold service standards and continuous process improvement.
- Believe and love what you do.
- Attention to detail.
- Negotiation skills
- Time management.
- Studies: Studies in International Business, Business Administration, Foreign Languages, Logistics or an administration-related Degree.
- Experience: At least 2 years of experiencia in Logistics or Freight Operations, Preferably in Track & Trace or Dispatch and Experience using TMS platforms (e.g., McLeod, MercuryGate, etc.)
- Language: Advanced English skills. B2+ or higher is preferred.
- Schedule: Monday to Friday from 7:00 a.m. to 4:00 p.m., following the American Calendar.
- Contract: Indefinite term contract
- Places: Remote Colombia
- Salary: $3,500.000 cop
- Results Oriented
- Sense of Urgency
- Detail Oriented