Search Engine Optimization (SEO) Account Manager
Hustler Marketing
- Medellín, Antioquia
- Permanente
- Tiempo completo
- Leveraging your technical SEO expertise and knowledge to deliver outstanding results and "get the job done" for our clients while using the technical solutions that our agency offers
- Managing client and vendor relationships while ensuring that every client has an excellent customer experience and is satisfied with the service we provide
- Taking the lead in the development, planning, and implementation of technical SEO solutions while implementing and maintaining quality control measures
- Strategizing content calendars and executing successful content marketing campaigns to drive engagement and results for the client accounts assigned to you
- Upselling and cross-selling new products to existing clients while educating them on the expected outcomes of the tailored SEO solutions offered to them
- Educating clients on a range of digital marketing products and best practices with the goal of optimizing their understanding of the products and the performance of their chosen products
- Identifying and working to resolve any discrepancies in advanced content and tags, ensuring accuracy and effectiveness in the SEO strategies that are implemented for our clients
- Emphatically conducting problem-solving techniques with our clients to ensure that they have an exceptional customer experience to foster a long-lasting working relationship
- Engaging with customers and contractors via phone, email, & video conferencing to maintain clear communication channels at all times
- Managing other team members involved in similar tasks, guiding them towards the desired outcomes, and encouraging them to grow their expertise and skill set
- Utilizing strategic thinking and prioritizing tasks to drive successful outcomes and exceptional results in the executed digital marketing campaigns
- Staying up-to-date on digital marketing trends and industry best practices to continuously enhance our strategies and improve our services to our clients
- Demonstrating humility, a hunger to succeed, and an ability to effectively research the methods used by our competitors and identify areas for process improvement
- Working autonomously and taking ownership of a diverse range of projects while implementing streamlined processes to improve productivity
- Full-time commitment
- Consistent Working Schedule of 8 hours/day, 5 days/ week
- Fixed-rate monthly salary paid in USD
- Receive contractor status after signing our non-disclosure agreement
- Paid days off policy
- Proven experience in the SEO industry with a minimum of 1-5 years of work experience in a similar position, preferably within a digital marketing agency
- Exceptional communication skills with the ability to engage effectively with clients and contractors via phone, email, & video conferencing
- Strong project management skills, ensuring on-time and on-budget delivery of projects
- Demonstrated strategic thinking and the ability to prioritize tasks effectively
- Proficient in technical SEO, keyword analysis, competitive analysis, and web analytics tools
- Experience in upselling and cross-selling new products to existing clients
- Ability to educate clients on products, expected outcomes, and digital marketing best practices
- Analytical thinking and problem-solving skills, with attention to detail in advanced content, including tags and meta information
- Proven ability to research competitors, identify opportunities for process improvement, and implement effective solutions to our agency's services
- A humble, hungry for success, and smart attitude with a strong focus on customer satisfaction and understanding of our clients and their needs
- Capacity to manage diverse projects independently while implementing streamlined processes
- An aptitude for creative thinking and the ability to strategize content calendars and drive successful content marketing campaigns
- Adept at managing other team members involved in similar tasks guiding them towards desired outcomes and encouraging them to improve their expertise and skill set
- A passion for digital marketing trends and industry best practices, while constantly seeking growth and improvement in the field
- Ability to work independently as well as in a team environment
- Strong attention to detail with exceptional organizational abilities
- Familiarity with working autonomously and managing your own time independently and effectively (remote work experience is a plus)
- Must have a stable internet connection and a laptop or PC, as well as be able to attend virtual video conferences
- Excellent verbal and written communication skills in English. You must be fluent in English, although English doesn't have to be your native language
- Being open to receiving feedback and constructive criticism and improving on it, as well as giving feedback of a similar nature productively to your team
- Must be available and responsive during office hours (which are from (10:00 AM to 2:00 PM Phoenix USA Time)
- Must be able to consistently work full-time