Compliance and Audit, Systems Security Analyst -TELUS International El Salvador & Guatemala

Telus International

  • Pradera, Valle del Cauca
  • Permanente
  • Tiempo completo
  • Hace 1 mes
Description and Requirements***Applicants should be available and willing to work on-site and/or from home depending on business needs.***For a successful job application please update your contact information in your Workday profile before applying.Compliance and Audit, Systems Security Analyst -TELUS International El SalvadorAbout the roleSupports operations in ensuring ongoing compliance to TI information security standards and programs contractual requirements/Code of conductIn a high level this role is expected to carry out the following:-Monitor ongoing information security compliance for TICA and TIUS regions. Ensure compliance to TI Global Security & Risk policies.-Monitor for ongoing compliance with program contractual and code of conduct requirements.-Ensure remediation efforts are undertaken where non-compliance is identified.-Point of contact for process change requests on the account.-Periodic reporting on compliance activity internally and to the customers.Responsibilities:Regularly perform internal audits on policies, procedures, and practices; and identify the risk and non-compliance and have it documented and reported as needed. (This includes compliance in the areas of privacy, telecom, security, client contractual security regulations, and as required with changing laws/regulations & contracts.)Support the external Security Certifications and Client audits by engaging the different stakeholders and providing required supporting documents as needed.Provide compliance reports to the management to showcase compliance and recommend opportunities to strengthen the existing controls as necessary.Perform periodic risk assessments for different TELUS International sites and for different logos to ensure that the contract is operating as agreed or as deemed necessary.Support ad hoc Information Security projects as required..Skills & Requirements:Schedule flexibility.Analytical skills.Problem-solving and decision-making skills.Excellent oral and written communication skills.Adaptive to changing work schedules.Active listening skills.Operates with minimal supervision.Multi-tasking skills.Demonstrated ability to redesign processes to increase productivityKnowledge:Proficiency with GSuite applicationsEnglish - B2: - Mandatory.
  • Oral and written comprehension.
  • Appropriate use of language.
Studies & Experience:Graduate of management course in computer science or related field of study, or equivalent professional experience- MandatoryCertification: CISA, Security+, GSEC - Preferred3-5 years of information security experience - DesirableExperience in IT - DesirableEqual Opportunity EmployerAt TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversityAdditional Job DescriptionAbout the roleSupports operations in ensuring ongoing compliance to TI information security standards and programs contractual requirements/Code of conductIn a high level this role is expected to carry out the following:-Monitor ongoing information security compliance for TICA and TIUS regions. Ensure compliance to TI Global Security & Risk policies.-Monitor for ongoing compliance with program contractual and code of conduct requirements.-Ensure remediation efforts are undertaken where non-compliance is identified.-Point of contact for process change requests on the account.-Periodic reporting on compliance activity internally and to the customers.EEO StatementAt TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Telus International