
Staff Relations Manager
- Bogotá DC
- Permanente
- Tiempo completo
- Provide practical and legally appropriate staff relations guidance on performance management, disciplinary action, and workplace conflict to HR partners and business leaders in LATAM, Puerto Rico and the United States. Participate in termination discussions and corrective actions with staff and leaders as needed.
- Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity. Determine findings of fact and violations of policy and prepare clear, concise investigation summaries and supporting documentation to support these findings.
- Partner with the Occupational Heath, staff and managers to analyze and respond to leaves of absence, return to work following them, and reasonable accommodation requests.
- Partner with local and regional HR Business Partners and Staff Relations team members in the United States and Puerto Rico to ensure culturally nuanced and compliant ER practices.
- Track and update cases in the company’s case management system.
- Assist the Regional Staff Relations Lead in implementing process improvements, training, and ER best practices.
- Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and respectful workplace behaviors.
- Strong Human Resources background with 4+ years of experience in Employee Relations
- Knowledge of employment laws and Employee Relations practices in LATAM and the U.S.
- Experience conducting internal HR investigations
- Experience advising on performance management, discipline, and involuntary terminations of employment
- Advanced proficiency in English and Spanish with excellent written and oral communication skills
- Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
- Experience working across different countries and cultures, with a commitment to educating oneself on cultural norms and varying laws
- Strong judgment, discretion, and professionalism in handling complex and confidential matters.
- Proficient in Microsoft Office tools, Teams/WebEx, Workday, and case management systems such as EthicsPoint.