Floor supervisor Bilingue
- Medellín, Antioquia
- Permanente
- Tiempo completo
- Being responsible for full functionality cycle, service quality and continuity within Floor Area;
- Organised and provide subordinates' training, retraining, requalification and development;
- Be the first contact point and information source for Game Presenters and Shufflers regarding daily duties;
- Ensure high quality of game presentation by observing staff performance and providing regular feedback;
- Plan, monitor, measure, appraise and review subordinates' performance and its quality;
- Implement and participate in continuous improvement processes for the function;
- Work in a team, which operates 24/7.
- Higher education
- At least 1 year of working experience as a team leader would be considered as a plus;
- Leadership and management skills;
- Fluent English skills B2 Level (verbal and written);
- Basic PC software knowledge and recent command of Microsoft Office in particular (excel)
- Analytical skills and multi-tasking;
- Adaptability, flexibility;
- Excellent opportunity for professional and personal development;
- Corresponding training program;
- Competitive remuneration package.