HR Global Services Advisor | (FQ01)
- Bogotá DC
- Permanente
- Tiempo completo
- Provides support and processes HR activities such as pre-hire check/hiring in HR system, new-hire pre-onboarding, onboarding activities, data changes, disability claims, leave of absence, compensation, benefits, termination of employment, etc.
- Initiates, reviews, and approves daily HR System transactions ensuring compliance with policies and procedures / Prepare HR related legal documents (i.e. employment letter, employment contracts, job change addendums, document related to Termination etc.)
- Manages employee records (including electronic files and ensures information is accurate and up-to
- date) and supports audits, government surveys and reporting
- Identifies trends based on data analysis and recommends areas for process improvements
- Contributes to educating HR generalists, people managers and employees on practices and tools to encourage them to resolve issues on their own through HR Systems and platforms
- Provides coaching and guidance on HR processes.
- Provides orientation to new hires and delivers trainings for new processes, programs and platform rollouts.
- Ensures exceptional service by promptly and accurately responding to questions by HP employees via HR platform where country specific HR knowledge or solutions are required and updates knowledge database articles
- Supports projects including acquisition deals representing the HR Global Services organization as needed**_ Knowledge and Skills:_**
- Strong customer focus while maintaining a high level of integrity and confidentiality
- Solid analytical and problem solving skills
- Experience in managing low to moderate cases
- Solid communication skills catered to a wide variety of audiences in English and Spanish (e.g. written and verbal)
- Solid understanding of HR programs, policies and processes
- Knowledge and experience in HR discipline
- Portuguese language skills would be an advantage**_ Education and Experience:_**
- Bachelor's degree in relevant area or demonstrated competence. Typically 2-4 years of experience
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