Operations Analyst
- Bogotá DC
- Permanente
- Tiempo completo
Maintain and audit Salesforce data, including opportunity, contract, and legal records.Validate and review sales opportunities prior to close to ensure data accuracy and compliance.Manage record types and field values to support evolving business processes.Verify contract data and support rate card (CRA) management.Reconcile billing and commercial data across systems on a regular cadence.Support ad hoc reporting and dashboard creation using Tableau and other BI tools.Collaborate with cross-functional teams to ensure alignment on data standards and operational workflows.Assist in maintaining billing data and ensuring consistency with revenue recognition processes.All About You
Detail-oriented with a passion for clean, reliable data.Comfortable working in fast-paced, cross-functional environments.Proactive problem solver who thrives on improving processes and systems.Strong communicator who can translate technical details into business impact.Curious and eager to learn new tools and technologies.Able to manage multiple priorities with a high degree of ownership.RequirementsPreferred BA or equivalent2+ years of experience in Revenue Operations, Sales Operations, or related roles in a SaaS environment.Hands-on experience with a CRM.Proficiency in Excel or spreadsheets.Familiarity with rate cards, billing systems, and contract workflows.Strong analytical skills and experience with data reconciliation across systems.Excellent organizational and communication skills.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.