Professional Services Engineer

Allot

Bogotá DC
Permanente
Tiempo completo

Hace 2 días
Postúlese fácilmente

Allot Communications Ltd. (NASDAQ, TASE: ALLT) is a global leader in innovative network intelligence and security solutions for service providers and enterprises. Our technology powers network and application analytics, traffic control, security services, and more. With deployments across 500+ mobile, fixed, and cloud service providers, and over 1,000 enterprises worldwide, Allot is trusted by industry leaders to deliver visibility, control, and protection. Our award-winning network-based security solutions serve over 18 million subscribers in Europe alone.Role OverviewThe Professional Services Engineer plays a critical role in ensuring the success of Allot’s solutions across North America. Reporting to the Regional Delivery Manager, this role works directly with customers and partners, collaborating closely with Product Management, Pre-Sales, Solution Architecture, and R&D teams to ensure seamless deployments and customer satisfaction.Key Responsibilities

Deploy and integrate Allot’s products at customer sites and remotely.
Lead Proof of Concepts (PoCs), trials, and product demonstrations.
Deliver technical training to partners and customers (on-site and remote).
Perform system installations, upgrades, and interoperability testing (IoT).
Develop and maintain technical documentation including Acceptance Test Plans (ATPs) and Methods of Procedure (MOPs).
Stage and validate customer systems in the lab to ensure readiness and functionality.
Act as a trusted technical advisor and lead in front of customers and partners.

Region (Website):
Latin AmericaMust-Have

Bachelor’s degree in Computer Science, Engineering, or related field.
5+ years of experience in Professional Services within telecommunications or network security.
Strong Linux administration and hands-on experience.
Deep knowledge of TCP/IP, routing, and switching.
Experience with virtualization platforms (VMware, KVM, OpenStack).
Hands-on expertise with servers (HP, Lenovo, Dell).
Strong troubleshooting skills with a service-oriented mindset.
Excellent verbal and written communication skills.
Self-driven, adaptable, and able to work outside regular hours when needed.

Nice-to-Have (Advantages)

CCNA certification.
Knowledge of 5G, GSM, LTE, and 3GPP cellular networks.
Experience supporting Communications Service Providers (CSPs).
Linux Bash and scripting (Perl, etc.).
Network design experience.
Familiarity with SQL/DBMS (Sybase, Oracle, MS SQL).
Knowledge of storage solutions (NetApp, EMC) and technologies (SAN, NAS).
Understanding of network authentication protocols (Diameter, Radius, Tacacs).
Experience with network security (firewalls, VPNs, IPS/IDS, DPI).
Exposure to network management tools (HP OpenView, Cacti, etc.).

Travel Requirements· Up to 10% travel within North America and internationally

Allot