Systems Integration Specialist

Bogotá DC
Permanente
Tiempo completo

Hace 14 días

Job Category: Customer ServicesDegree Level: Bachelor's degreeJob Description:Systems Integration (SIN) contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements. Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers customer specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support.Responsibilities:

Engage with Sales Engineers, Business Development, regional account teams and Project Managers to understand the overall project intent, goals and scope.
Conduct needs analysis workshops with customers to gain in-depth details of business needs, specific use cases and expected project outcomes.
Document established understanding of the project goals and requirements

; and share the understanding between customer and project teams. * Be a hands-on professional validating the requirements in labs, or researching network equipment to understand their features, functions and capabilities. Be prepared to “roll up your sleeves
” to setup a lab necessary for your work. * Analyze business, technical requirements to design and automation solution based on NSP Automation framework documenting
the results either in a solution proposal or high-level design documents. * Validate the solution with the design and testing teams.
Maintain ongoing communication with Product and Services Unit Managers to stay aligned with the product and service roadmap, ensuring a clear understanding of strategic directions. Keep updated on the latest features, enhancements, and service offerings to effectively integrate them into architectural solutions. * Keep regular contact with product teams and suggest strategies, initiatives, and remedies for existing use cases, new products or product features
. * Work with technical and commercial teams to outline project solution (solution architecture), suggest product components and service offerings to deliver on the project - strive to propose and design a viable solution that will yield a return on investment for the business unit.

Assist sales, accounts, and commercial teams in drafting the statement of work or solution proposals for a commercial offer of the proposed solution.
Provide direction, assistance and answer questions to customers and Nokia project delivery teams; ensure project scope is maintained, and solution implemented.
Serve as a liaison for cross-business unit customer projects.

Qualifications:

Typically requires 15 years extensive relevant experience and Bachelor engineering Degree - Telecom/IT/Electronics
Experience conducting customer needs and requirements gathering workshops and interviews. Knowledge of the customer needs analysis frameworks like “Jobs-To-Be-Done” and/or “Business Communications and Influence” is an asset
Proven ability to transform customer needs and requirements into successful solution offerings and software specifications
Comprehensive understanding and experience with IP/Optical networking, OSS, and SDN technologies and business, to be able to lead technical and business discussions with internal and customers experts. Nokia Service Router Certification Level II+ or Cisco CCNP/JNCIP

is an asset * Knowledge of the telecommunications market, and network operations for the purpose of ideating automation solutions with Nokia customers

Excellent verbal and written communication skills and the ability to work with development teams, sales, account teams and program owners
Expertise in Kubernetes and cloud ecosystems is highly valuable for evaluating solutions and gaining a comprehensive understanding of the entire NSP ecosystem. This knowledge ensures effective assessment of integration points and alignment with modern cloud-native architectures. KCNA is an asset.
Software development experience in an agile environment

About Us:Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to workWhat we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:

One of the World's Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.About the Team: The pandemic has highlighted how important telecoms networks are to society. Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Nokia

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