Change & Training Analyst
- Bogotá DC
- Permanente
- Tiempo completo
- Conduct impact analyses, stakeholder assessments, and change readiness assessments to understand the effects of proposed changes
- Develop and manage detailed change management plans
- Identifying potential areas of resistance to change and developing strategies to reduce resistance and foster positive acceptance
- Foster cross-department collaboration to ensure smooth implementation of changes
- Serve as a performance change agent and guide teams through data driven continuous improvement activities
- Execution of learning and awareness activities for facilitating smooth adaption of changes
- Identify learning requirements as part of change adoption strategy
- Create detailed communication plans and identify right communication channels to ensure stakeholders are informed about changes, including the reasons for changes and their impact
- Translate requirements into trainings/ communications that will guide employees in their current role
- Create, develop and periodically update the classroom and e-learning handouts, instructional materials, aids and manuals
- Facilitate/Support/Conduct training sessions when required on defined products/tools/applications and any other training on Digital Operations
- Create presentations, videos creatively using software tools for video editing. Knowledge on Camtasia, PowerPoint, and video making is a plus.- Measurement of success of change initiatives and support in implementing corrective actions- Establishing and improving key performance indicators to better identify, measure, and improve the effectiveness of change embedment
- Encouraging feedback from employees to understand their concerns and improve the change process
- Identify resistance and performance gaps and help to develop/implement corrective actionsSeniority level- ExecutiveEmployment type- Full-timeJob function- Information Technology#J-18808-Ljbffr
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